Refund Policy

Refund policy for each category is mentioned below.

Fashion and Wear

Category

Return Window & Exception Cases

Clothing, Apparel, Bags & Shoes

7 Days; Return and refund. No questions asked

women's intimate apparel (lingerie & sleepwear) and men's innerwear cannot be returned.

Eyewear, Jewellery & Watches

7 Days; Replacement only

If your item arrived in defective / damaged or incorrect / incomplete condition, it is qualified for free replacement, provided the exact item is available within time with the same seller. If the same item is not available, a refund will be issued.


Mobile Phones

Category

Return Window & Exception Cases

Phones, Tablets, Smart Watches, Earphones, Power Banks & Headsets

7 Days; Replacement Only

Not eligible for return if the item is damaged from customer’s end.

If your item arrived in defective / damaged or incorrect / incomplete condition, it is qualified for free replacement, provided the exact item is available within time with the same seller. If the same item is not available, a refund will be issued.

Mobile & Tablet Accessories

7 Days; Replacement only

Not eligible for return if the item is damaged from customer’s end.



TVs and Electronics

Category

Return Window & Exception Cases

Televisions, Home Theatre Equipment, Hi-Fi & Stereo, MP3 Players, Cameras, Lenses, Flashes, Filters & Musical Instruments

7 Days; Replacement Only

Not eligible for return if the item is damaged from customer’s end.

If your item arrived in defective / damaged or incorrect / incomplete condition, it is qualified for free replacement, provided the exact item is available within time with the same seller. If the same item is not available, a refund will be issued.

For device-related issues of selected products contact the brand directly.

Other Accessories

7 Days; Return and Refund

Not eligible for return if the item is damaged from customer’s end.



Computing

Category

Return Window & Exception Cases

Laptops, Components, Processors, Storage, Printers, Scanners, Headphones, Speakers, Game Consoles & PC / Video Games

7 Days; Replacement Only

Not eligible for return if the item is damaged from customer’s end.

If your item arrived in defective / damaged or incorrect / incomplete condition, it is qualified for free replacement, provided the exact item is available within time with the same seller. If the same item is not available, a refund will be issued.

For device-related issues of selected products contact the brand directly.

Other Peripherals & Accessories

7 Days; Return and Refund

Not eligible for return if the item is damaged from customer’s end


Home and Living

Category

Return Window & Exception Cases

Bedding, Home Décor & Bath Accessories (Towels, Robes & Mats)

7 Days; Return and refund. No questions asked

Custom made items labelled as non-returnable on their product detail pages and descriptions are as is and can't be returned.

Kitchen & Dining, Furniture & Lighting

7 Days; Replacement Only

Not eligible for return if the item is damaged from customer’s end.

If your item arrived in defective / damaged or incorrect / incomplete condition, it is qualified for free replacement, provided the exact item is available within time with the same seller. If the same item is not available, a refund will be issued.

Stationery, Lawn & Garden, Home Fixtures & Repairs, Home Storage & Other Bath Supplies

7 Days; Return and refund

Not eligible for return if the item is Damaged on customer’s end.



Sports and Fitness

Category

Return Window & Exception Cases

Clothing, Apparel & Shoes

7 Days; Return and refund. No questions asked

Custom made items cannot be returned.

Fitness & Outdoor Sports Gear

7 Days; Replacement Only

Not eligible for return if the item is damaged from customer’s end.

If your item arrived in defective / damaged or incorrect / incomplete condition, it is qualified for free replacement, provided the exact item is available within time with the same seller. If the same item is not available, a refund will be issued.

Racket & Other Sports Gear

7 Days; Return and refund

Not eligible for return if the item is damaged on customer’s end

Sports & Fitness Nutrition

Non-returnable


Health and Beauty

Category

Return Window & Exception Cases

Beauty, Personal Care & Health

Non-returnable

Hair Removal & Electronic Accessories

7 Days; Replacement Only

Not eligible for return if the item is damaged from customer’s end.

If your item arrived in defective / damaged or incorrect / incomplete condition, it is qualified for free replacement, provided the exact item is available within time with the same seller. If the same item is not available, a refund will be issued.



Toys and Baby care

Category
Return Window & Exception Cases
Clothing, Apparel & Shoes
7 Days; Return and refund. No questions asked
Toys & Games, Baby Care & Hygiene

7 Days; Return and refund

Not eligible for return if the item is damaged from customer’s end

Toy vehicles are noteligible for refund